Passenger smiling at her phone on the back seat of a taxi

Updated 26 September 2026

Privacy statement

We ask only for what we need in order to collect you and to be able to reach you. Below, form by form, is what that is, why, how long we keep it and who else sees it.

In short

Three things this site does not do

In a privacy statement that matters just as much as what does happen.

  • Never 01

    No cookies

    This site sets no cookies at all and stores nothing in your browser. That is also why you see no bar asking you to agree to anything.

  • Never 02

    No measurement software

    There is no Google Analytics in it and no other counter of any kind. So we do not know which pages you look at or how long you stay.

  • Never 03

    Nothing sold on

    We never pass your details on for advertising, and never sell or rent them to anyone.

The typeface on this site is loaded from our own server too, not fetched from Google. So while you are reading, your browser is in contact with nobody but us.

Form by form

What we ask, and what for

  1. 1

    When you book a ride

    What
    Pickup address, destination and any stops on the way, the date and time, the number of people, the type of car, your name, telephone number and email address, and — if you fill them in — your flight number and your note.
    Why
    Without these we cannot collect you. We use the flight number to see whether your aircraft is delayed.
    On what basis
    Performance of the contract
    Where it stays
    In our list of bookings, so the driver knows where to be.
  2. 2

    When you request a quote

    What
    Your name, telephone number and email address, what kind of ride it is, from where to where, and anything else you want to tell us.
    Why
    To work out your ride and be able to give you a price.
    On what basis
    Your request, ahead of a contract
    Where it stays
    Only in the office mailbox. A quote request is not stored in our list of bookings.
  3. 3

    When you send us a message

    What
    Your name, your question, and your email address or telephone number.
    Why
    To be able to answer you. Beyond that, nothing.
    On what basis
    Legitimate interest: answering your question
    Where it stays
    Only in the office mailbox.
Other parties

Who else sees your details

This is the complete list. With each of these parties it is agreed that they use your details for our work and for nothing else. We process your details within the European Union.

  • Resend

    Sends the confirmation emails and the notifications to the office.Receives: Your email address and the contents of that email.

  • Google Maps

    Completes addresses as you type and looks up where an address actually is, so that we can work out the distance.Receives: The address you enter. Not your name and not your telephone number.

  • OSRM

    Works out the actual route by road between two points.Receives: Coordinates only — two points on the map, without an address, a name or anything else you could be recognised by.

  • Our hosting provider

    Runs the website and holds the list of bookings.Receives: Everything you enter, because that is simply where it is stored.

How long we keep it

How long we keep it

Bookings that were driven
Seven years. A ride is a sale and belongs in our accounts; the Dutch tax authority requires us to keep those that long.
Quote requests
Up to a year after we have answered, unless a ride comes out of it — then the period above applies.
Messages through the contact form
Up to a year after your question is answered.
Your rights

What you may ask for

You may ask what details we hold about you, have them corrected if something is wrong, have them erased, or object to what we do with them. You may also ask us to hand them to you in a file.

Ring or email us and we will arrange it. We will ask you for something that lets us be sure it is you — otherwise we might hand your details to a stranger.

A ride that has already been driven we cannot take out of our accounts: those seven years are not a choice of ours.

If we cannot resolve it between us, you may complain to the Autoriteit Persoonsgegevens, the Dutch data protection authority. We would rather hear it first ourselves, but you have that right either way.

Questions about this

Do get in touch

Taksim is responsible for the data on this site. It is registered with the Dutch Chamber of Commerce under number 85905828, trading as Taxi Centrale Heemskerk. Do you have a question about this statement, or would you like to exercise one of your rights?

  • No cookies
  • No measurement software
  • Nothing sold on

We amend this statement as soon as anything changes in what we do with data. At the top it says when that last happened. Looking for something else? To the contact page.